Queensland Tenant Rights: Get Your Repairs Done
Landlord or real estate agent ignoring your repair requests? You have legal rights under the Residential Tenancies and Rooming Accommodation Act 2008 (QLD).
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Your Rights Under QLD Law
Key Legislation: Residential Tenancies and Rooming Accommodation Act 2008 (QLD)
- Section 185 - Lessor's obligations
- Section 186 - Maintain premises
- Section 187 - Emergency repairs
Under Queensland tenancy law, your landlord must:
- Provide the property fit for the tenant to live in
- Maintain the property in good repair
- Carry out emergency repairs within 24 hours
- Respond to routine repairs within 7 days
Emergency Repairs (Section 187)
These must be fixed within 24 hours:
- Burst water service or serious leak
- Blocked or broken toilet
- Serious roof leak
- Gas leak
- Dangerous electrical fault
- Flooding or serious flood damage
- Failure of gas, electricity, or water supply
- Failure of hot water service
- Failure of cooling in extreme heat
- Broken lock or security device
Queensland Tenant Resources
Residential Tenancies Authority (RTA)
The RTA manages bonds, provides information about renting, and helps resolve disputes.
Phone: 1300 366 311 | Website: rta.qld.gov.au
QCAT (Queensland Civil and Administrative Tribunal)
The tribunal that hears tenancy disputes and can order repairs.
Phone: 1300 753 228 | Website: qcat.qld.gov.au
Tenants Queensland
Free tenancy advice and advocacy service.
Phone: 1300 744 263 | Website: tenantsqld.org.au
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