Question 1

How long does a landlord have to fix repairs in Australia?

Accepted Answer

Timeframes vary by state and urgency. Emergency repairs (no hot water, gas leaks, flooding) must be fixed within 24-48 hours. Non-urgent repairs typically within 14-28 days depending on your state's Residential Tenancies Act.

Question 2

What is considered an emergency repair in a rental property?

Accepted Answer

Emergency repairs include: burst water pipes, blocked toilets, gas leaks, dangerous electrical faults, flooding, serious storm damage, failure of hot water system, serious faults in security (broken locks), and failure of essential services like heating in winter.

Question 3

What can I do if my landlord won't fix repairs?

Accepted Answer

First, put your request in writing (email or letter) to create a paper trail. If ignored, send a formal maintenance request citing your state's tenancy legislation. If still unresolved, contact your state tribunal (NCAT, VCAT, QCAT, etc.) to lodge a complaint or application for repairs.

Question 4

Who is responsible for mould in a rental property in Australia?

Accepted Answer

Landlords are generally responsible for mould caused by structural issues (leaks, poor ventilation, rising damp). Tenants may be responsible if mould results from lifestyle factors (not ventilating, not using exhaust fans). Landlords must ensure the property is fit for habitation and address mould that poses health risks.

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