Australian Tenant Maintenance Letter Generator

Mould in Your Rental Property?

Mould is one of the most common maintenance issues in Australian rentals. Here's what you need to know about your rights and how to get it fixed.

Health Warning: Mould can cause serious health problems including respiratory issues, allergies, headaches, and skin irritation. If you or your family are experiencing health issues that may be related to mould, see a doctor and document your symptoms.

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Who Is Responsible for Mould?

This is the most common question tenants ask. The answer depends on what's causing the mould:

Landlord Responsibility

Landlords are responsible for mould caused by:

  • Leaking pipes or roof
  • Poor building ventilation
  • Rising damp
  • Building defects
  • Inadequate exhaust fans
  • Pre-existing mould at start of lease
  • Structural issues causing condensation

Tenant Responsibility

Tenants may be responsible for mould caused by:

  • Not using exhaust fans when showering
  • Drying clothes inside without ventilation
  • Blocking air vents
  • Not opening windows for ventilation
  • Not reporting leaks or dampness
Key Point: If you've been living in the property for a while and following normal ventilation practices, and mould still appears, it's almost certainly a structural issue that the landlord must fix. The landlord cannot simply blame tenant "lifestyle" without investigating the actual cause.

Your Rights as a Tenant

Under Australian tenancy law, landlords must provide a property that is:

Mould that affects your health or enjoyment of the property is a breach of these obligations.

State-by-State Legislation

State Legislation Key Section
NSW Residential Tenancies Act 2010 Section 63 (Landlord's obligations)
VIC Residential Tenancies Act 1997 Section 68 (Maintain premises)
QLD Residential Tenancies and Rooming Accommodation Act 2008 Section 185, 186
WA Residential Tenancies Act 1987 Section 42
SA Residential Tenancies Act 1995 Section 67
TAS Residential Tenancy Act 1997 Section 36
ACT Residential Tenancies Act 1997 Section 71
NT Residential Tenancies Act 1999 Section 57

How To Get Mould Fixed

  1. Document everything. Take photos of all mould, note when you first noticed it, and record any health symptoms.
  2. Put your request in writing. Email your landlord or property manager. Describe the mould, its location, and request it be investigated and remediated.
  3. Cite the cause. If there's an obvious cause (leak, no exhaust fan), mention it. This shows it's a structural issue.
  4. Reference your state's legislation. This shows you know your rights and are prepared to escalate.
  5. Set a deadline. Ask for a response within 14 days for non-urgent issues.
  6. Follow up in writing. If they don't respond, send a follow-up referencing your original request.
  7. Escalate if needed. Contact your state's tenants' union or tribunal if the landlord refuses to act.

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What To Include in Your Request

If Your Landlord Refuses To Act

If your landlord ignores your request or refuses to fix mould:

  1. Contact your state's tenants' union for free advice
  2. Lodge a complaint with your state's consumer body (e.g., NSW Fair Trading)
  3. Apply to your state tribunal (NCAT, VCAT, QCAT, etc.) for an order requiring repairs
  4. Consider rent reduction - if the property is not habitable, you may be entitled to a rent reduction
Severe Cases: If mould is causing serious health issues and the landlord refuses to act, you may have grounds to break your lease early. Always get legal advice before taking this step.

Prevention Tips

While the landlord is responsible for structural causes, you can help prevent mould growth by:

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This page provides general information about mould in rental properties. It is not legal advice or health advice. For specific advice about your situation, contact your local tenants' union or a community legal centre. For health concerns, see a doctor.