Plumbing Problems in Your Rental?
Plumbing issues are some of the most common maintenance problems in rental properties. Here's what you need to know about your rights and how to get repairs done.
Need to report a plumbing issue?
Generate Repair Request LetterProfessional letter citing your state's legislation.
Is Your Plumbing Issue Urgent?
Urgent/Emergency
Must be fixed ASAP (24-48 hours)
- Burst water pipe or serious leak
- Blocked or broken toilet (only toilet)
- Blocked drain causing flooding
- Major water leak causing damage
- Complete loss of water supply
- Sewage backup
Non-Urgent
Should be fixed within 14-28 days
- Dripping taps
- Slow-draining sink
- Minor leaks (not causing damage)
- Low water pressure
- Broken tap handle
- Second toilet issues (if you have two)
Water Damage Warning: If a plumbing leak is causing damage to the property (water damage to floors, walls, etc.), this escalates to an emergency repair. Document the damage with photos and notify your landlord immediately.
Who Pays for Plumbing Repairs?
Landlord Responsibility: The landlord is responsible for ALL plumbing repairs unless the tenant caused the damage through misuse or negligence.
Common examples:
- Landlord pays: Worn washers, old pipes, tree root blockages, corroded pipes, fixture failures
- Tenant may pay: Blockages caused by flushing inappropriate items, damage from misuse
Common Plumbing Issues in Rentals
- Blocked drains - Often caused by tree roots, old pipes, or buildup. Landlord's responsibility unless you caused the blockage.
- Leaking taps - Usually worn washers. Simple fix, landlord should arrange promptly.
- Running toilet - Wastes water and increases bills. Landlord should fix within reasonable time.
- Low water pressure - May indicate pipe issues. Landlord should investigate.
- Burst pipes - Emergency repair. Contact landlord immediately and turn off water at mains if possible.
Generate a professional repair request
Create Your Letter NowCites correct legislation for your state.
What To Do Right Now
- For emergencies: Call your landlord/agent immediately. If you can't reach them and there's active flooding, turn off the water at the mains and call an emergency plumber.
- Document everything: Take photos and videos of the issue and any damage.
- Put it in writing: Follow up phone calls with an email or letter.
- Keep records: Save all communications for potential tribunal applications.
Take action on your plumbing issue
Generate Your Repair RequestThis page provides general information. It is not legal advice. For specific advice, contact your local tenants' union.